At Zero Touch
("we," "us," or "our"), we are committed to
protecting the privacy and security of our users. This Privacy Policy explains
how we collect, disclose, use, and protect your personal information. By
accessing or interacting at our website, you consent to the practices described
in this policy.
1. Information We Collect:
1.1. Personal Information:
We may collect various types
of personal information from individuals who interact with our products,
website, or customer support. This may include:
- Contact information (name,
email, phone number)
- Shipping and billing
addresses
- Payment information
(credit card details, banking information)
- User preferences and
settings
- Usage information
(frequency of toilet usage, water consumption)
- Device information (IP
address, device type, operating system, firmware version)
- User-generated content
(reviews, feedback, comments)
1.2. Non-Personal
Information:
We may also collect
non-personal information, including aggregated information or information that
does not identify individuals. This may include demographic data, statistical
information, and usage patterns.
If you interact or reply on
the website in the form of feedback data such as questions, comments,
suggestions, such information shall be deemed to be non-confidential. We
reserve the right to deal with it in the manner as deemed fit.
2. How We Use Your
Information:
We may use your personal
information for various purposes, like:
2.1. To provide and Improve
Our Products and Services:
- Enhancing your user
experience
- Responding to your
inquiries and requests
- Processing transactions
and delivering products
- Customizing and optimizing
product settings
- Troubleshooting technical
issues and providing support
- Usage pattern analysis for
products and services improvement
2.2. Communication:
- Sending important updates
and notifications
- Responding to your
customer service queries
- Informing you about new
products, promotions, and events
- Conducting surveys and
requesting feedback
2.3. Marketing and
Analytics:
- Conducting market research
and analysis
- Personalizing marketing
campaigns
- Assessing the
effectiveness of our advertising efforts
- Measuring product
performance and usage statistics
- Analyzing trends and user
behavior
3. Information Sharing and
Disclosure:
We may have to share your
personal information with certain people for various purposes, like:
3.1. Service Providers:
We may engage third-party
service providers to perform various functions on our behalf, including order
fulfillment, payment processing, data analysis, and marketing assistance. These
service providers are contractually obligated to protect your personal
information and can only use it in connection with the services they provide to
us.
3.2. Legal Requirements:
We may disclose personal
information if required by applicable law, regulation, legal process, or
government request. We may also share information in response to a valid court
order or to prevent potential harm or illegal activity.
3.3. Business Transfers:
In the case of a merger,
acquisition, or sale of all or a portion of our assets, we may have to transfer
your personal information as part of the transaction. You shall be notified of
any such change and ensure the protection of your personal information.
4. Data Security:
We employ appropriate
security measures to protect your personal information from unauthorized
access, disclosure, alteration, or destruction. However, no data transmission
or storage system can be guaranteed 100% secure. You are advised to maintain
the confidentiality of your account and its credentials.
5. Your Choices and Rights:
5.1. Access and Correction:
You have the right to access
and update the personal information we hold about you. You may also have the
right to request the deletion of your personal information, subject to
applicable law.
5.2. Marketing
Communications:
If you wish to opt-out of
receiving marketing communications from us, you can do so by following the
unsubscribe instructions in the email.
5.3. Cookies:
We use cookies for various reasons. You can configure your browser to block
cookies or notify you when they are being used.
6. Children's Privacy:
Children below the age of 16 are recommended to not interact with the website.
We do not intend, in any manner, to interact with children. We do not knowingly
collect personal information from children. If we become aware of such
incident, we take stringent and prompt actions to delete any data received from
children.
7. Other
websites
This website may contain links to other websites. The privacy practices of any
other website or a third party shall be different from ours. You are advised to
visit or interact with the website as per discretion. We shall not be
responsible for the privacy policies, practices or content of any third party
website. We shall not be liable for any issues that occur due to visiting or
interacting with a third party link.
8. Changes to this Privacy
Policy:
We may update or modify this
privacy policy periodically, with or without any prior notice. The updated
version of the privacy policy shall be uploaded on the website along with the
date of last update. You are advised to review this policy periodically to know
about any changes in the policy.
Contact us
If
you have any questions, comments or concerns about this Privacy Policy or any
of our privacy practices, please get in touch with us at _______________.
Your privacy is important to
us, and we strive to handle your personal information with care and respect. By
using our products and services, you acknowledge and consent to the practices
described in this Privacy Policy.
